Devices > POS Devices - Configuring an NX Device

Configuring Your POS Devices in NX Restaurant

The POS Device configuration area is the brain of each individual station in your restaurant. Typically, these settings are established by an NX Certified Technician during your initial installation.

Because these settings dictate how your hardware communicates, they should generally only be adjusted if you are adding new peripherals or changing how a station is used. To access these settings, navigate to Venue > Devices > POS Devices and select a specific device.

1. Settings & Registration

The Settings tab handles the core identity and behavior of the station.

• Device Code: This unique identifier is used to register a new physical terminal to this specific configuration in the portal.

• Station #: The sequential number assigned to the terminal for reporting and order management.

• Default Area: This determines which floor plan or service area (e.g., "Dine In" or "Bar") the station opens to by default.

• Device Mode: Controls what the application launches into.

  • Default Mode: What the station reboots to.

  • Current Mode: What the station is using right now.

Learn more about Device Mode: Devices > POS Devices > Device Mode

• Display Mode: Choose between Light or Dark themes, or set a Dark Mode Time Range to switch automatically.

2. Attaching Peripherals

The Peripherals tab is where you link your station to its specific hardware. This is how the system knows which printer or credit card reader belongs to which terminal.

• Receipt Printer: Select the local printer where guest receipts will print.

• Payment Device: Choose the specific card reader (e.g., VP3350) assigned to this terminal.

• Cash Drawers: You can set a Default Cash Drawer and select multiple Available Cash Drawers if your station uses a dual-drawer setup.

• Remote Guest Display: If you have a customer-facing screen, you can link it here as a Remote Guest Display Device.

Note: Guest displays physically connected to a POS Device will automatically be recognized and do not require configuration.

3. Device Info & Health

The Info tab provides a real-time snapshot of the hardware's status.

• IP Address: The network address of the physical device.

• Last Heartbeat: Shows the last time the device checked in with our servers—useful for troubleshooting "offline" issues.

• Cloud Logging: If a technician needs to diagnose a deep technical issue, they may ask you to toggle this on to post logs to our services.

Caution: Changing the Device Mode or Default Area will immediately affect how your staff interacts with the station. Ensure your team is prepared before saving changes to a live terminal.

Next Steps:

• Assigning an NX POS Device Subscription

   

If you encounter any issues or have further questions, please contact your NX Support Partner for assistance.