Setting Up a Merchant Account in NX Restaurant

A Merchant Account in NX Restaurant stores the payment processing credentials needed to accept credit card transactions. This account is typically configured by an NX Support Partner using the information provided by the venue’s credit card processor on a VAR sheet.

⚠️ A Merchant Account must be set up and activated before a venue can process credit card payments.

Accessing Merchant Account Setup

• From the NX Restaurant portal, go to Venue > Merchant Accounts.
• Click Add or select an existing account to edit.

Setting Up a Merchant Account

1. All fields marked with an asterisk (*) are required. Complete the following fields using the information from the VAR sheet:
   • Name – Internal reference name for the merchant account.
   • Admin MID – Merchant ID provided by the processor.
   • Backend Engine – Select the appropriate processor (e.g., Tsys).
   • Merchant Name – Business name registered with the processor.
   • Store Number – Provided by processor, a unique identifier for the location and/or device.
   • Merchant ID – Processor-issued identifier.
   • Merchant Address - Address information for the physical location of the business.
   • Contact First Name / Last Name - Must be the contact person provided to the processor.
   • Merchant Phone - Must be the phone number provided to the processor.
   • Merchant Email - Primary contact e-mail address of the main contact person.
   • In-Store HC POS ID - Provided by the processor for in store transactions.
   • In-Store Auth Code - Authorization code provided by the processor. Commonly provided separately from the VAR sheet.
   • E-Comm HC POS ID - Provided by the processor for web based transactions.
   • E-Comm Auth Code - Authorization code provided by the processor. Commonly provided separately from the VAR sheet.
2. After all fields are entered, click Save. The account status will initially show as Pending.
3. Make sure required Subscription Licenses are added under Venue > Subscriptions.
4. Contact your NX Restaurant representative to activate the merchant account and change the status to Active.

💡 Once the initial setup is saved, the Deployment ID will be auto-generated by the system. Once active, the venue will be able to accept credit card transactions through the NX Restaurant POS.