Mastering Your Venue Dashboard: Real-Time Insights 📈
Once you’ve selected a specific location from your enterprise list, you’ll enter the Venue Dashboard. This is the heartbeat of your restaurant! 💓 This screen uses a "tile" layout to give you a live look at exactly what is happening on the floor right now.
The best part? Every tile is interactive. If a number catches your eye, just tap it to "drill down" into the specific details behind that data.
📱 Understanding Your Data Tiles
The Venue Dashboard updates in real time as orders are placed and staff clock in. Here is what each tile tells you and where it takes you:
| Tile | What it tracks | Where it drills down ⬇️ |
|---|---|---|
| Net Sales | Your total revenue for the day. | Hourly Sales: See a bar chart of your busiest hours. |
| Labor | Labor cost as a percentage of sales. | Hourly Labor: Compare staffing costs against hourly revenue. |
| Orders | Average guest and check totals. | Orders View: Review individual receipts and guest counts. |
| Time Clock | Who is currently on the clock. | Time Card View: See specific punch-in times for your team. |
| Discounts | Total dollar amount and count of discounts. | Discount Event View: See which promos are being used. |
| Voids | Total dollar amount and count of voided items. | Void Event View: Audit why items were removed from checks. |
| Customers | New vs. returning customer counts. | Customer View: Detailed guest metrics. |
| Items | Total items sold and out-of-stock alerts. | Menu Item View: See which dishes are your top sellers. |
| Source | A pie chart showing where orders come from (e.g., POS vs. Third Party). | (No drill-down available). |
|
🔍 Pro-Level Drill Downs
Hourly Sales & Labor
Want to know if you can send someone home early? Tap Net Sales or Labor to see your Hourly Sales chart.
The bar chart shows exactly when your sales peak.
The list below the chart breaks down sales by the hour, helping you align your staffing levels with your busiest times.
Comparing Your Performance
Under the Net Sales and Labor figures, you’ll see red or green percentages (e.g., "↓11% vs Wed, Mar 4"). These show you how today is performing compared to the same day last week or last month. It’s an instant way to see if you're ahead of the curve! 🚀
❓ Need Help?
Why are my sales different from the "Source" chart?
The Source chart helps you see the split between your in-house POS and third-party delivery apps. Sometimes these totals may look different if you are looking at "Gross" vs "Net" sales.
The data isn't updating!
The Venue Dashboard is real-time, but if you've been away from the app for a while, tap the Back button and re-enter the venue to ensure you have the freshest data. 🔄
I don't see the "Voids" or "Discounts" tiles.
Your view might be customized based on your user permissions. If you need to track these metrics, contact your manager to update your access level. 🔑