Setting up third-party logging

Under some circumstances, NX Partners may want to have log data from the store-level terminals bubble up to their own logging system so they can review what transpired for a given transaction.

To facilitate this, NX allows you to extend our normally logging and include your own logging service as a log destination.

This feature requires NX App Version 1.4+

Currently we have an integration with SolarWinds Loggly we will include additional logging services as needed in the future.

NX Setup

1. To include logging for a single Venue, you will navigate to the NX Portal > Venue > General Settings
   
2. Go to the Technical tab and add the Cloud Logging Key provided by your log service.
   
3. Add the Cloud Logging Key provided by your logging service (see below)
   
4. Enabled Detailed Logging by turning on Detailed Logging
   
   
   1. Note: log data will only be sent when Detailed Logging is enabled. This allows you to turn on Detailed Logging only when needed.

Third-Party Logging Service Setup

Loggly

1. Once you've created your Loggly account, you will need to add a Source Group to contain the NX logging data.
2. In Loggly go to Source Setup > Source Groups
3. Create a new Source Group by pressing Add New
4. Name the Source Group nx-restaurant and add a Tag for nx-restaurant
   
5. press Save
6. Change to the Customer Tokens tab and create a new Token
   
7. Use this Token as the Cloud Logging Key noted above.