Controlling Receipt Printing Formats in NX Restaurant
NX Restaurant allows you to fully customize how guest receipts print through Receipt Printing Formats. These formats define which information appears on printed receipts, how it is arranged, and what level of detail is shown. What makes this system powerful is that formats are assigned by Area, giving each part of the operation the ability to print receipts tailored to its needs.
This is especially valuable for multi-concept venues operating under one roof—for example, a food hall, restaurant with a bar and retail counter, or a resort with multiple themed outlets. Each area can print receipts differently while still using the same overall POS system.
How Printing Formats Work
Receipt printing is layouts are controlled through: Configuration > Printing > Formats
Each format contains settings that determine:
- What prints at the top of the receipt (order number, order type, venue details)
- What prints in the header (date/time, table, check owner) How menu items, seat items, and modifiers print
- What prints at the bottom (tax details, payment details, loyalty, QR codes, tip lines, charity prompts)
- Optional header and footer items like check metadata, customer information, and routing data
These settings allow you to define everything from simple receipts to highly detailed, itemized guest checks.
Using Areas to Control Receipt Formats
Each Area in NX Restaurant—such as Main Dining, Bar, Patio, To Go Counter, or Cantina—can be assigned its own printing format.
This means:
- Different brands or concepts under one roof can print unique receipts
- Bars can print simplified receipts while dining rooms print detailed itemizations
- Takeout counters can print receipts with customer contact details and QR codes
- Upscale dining can use a more polished, branded format
- Delivery-only kitchens can use formats optimized for online orders
When an order is created, the Area the order is assigned to determines which printing format is used.
Why Area-Based Formats Matter
Using area-specific formats allows you to:
1. Support Multi-Concept Operations
Businesses with multiple brands or concepts can customize receipt layouts independently:
- A taco counter can print bold order numbers and customer names
- A lounge can print minimal receipts with just totals and payment lines
- A sit-down restaurant can include seat details, modifiers, and full transaction breakdowns
2. Improve Workflow
Different teams need different details:
- A bar may want just item names and prices
- Cashiers need payment detail and loyalty prompts
3. Enhance the Guest Experience
Receipts can be optimized for:
- Takeout (delivery addresses, QR codes for tracking)
- Dine-in (seat subtotals, course breakdown)
- Special events (custom footer messages, branding)
4. Increase Operational Consistency
Even with many printing setups, each Area defines a standard format for its part of the operation.
What You Can Customize in a Format
Each printing format gives you control over:
Top Section
Large Order Number Large Order Type Venue Details
Header Items
Date/time Order number Table Server
Body (Seat Items, Modifiers, Subtotals)
Seat names Seat subtotals Modifier style (list, wrapped, none) Whether $0 items print Whether charge modifiers print
Bottom Section
Discount detail Tax detail Payment detail Balance due Tip suggestions or tip lines Charity prompts
Footer Items
Customer information Room charge details Loyalty prompts QR codes
Assigning Formats to an Area
To configure:
- Go to Configuration > Areas
- Select the Area
- Select the Receipts tab
- Choose the Receipt Format
- Save the Area configuration
This ensures the correct format is used whenever a check is created within that Area.
Summary
Receipt printing formats in NX Restaurant give venues complete control over what guests see on their printed receipts. Because formats are assigned per Area, each part of the operation—whether a bar, dining room, kiosk, or concept counter—can print customized receipts designed specifically for its workflow and branding.
This flexibility is ideal for:
- Multi-concept venues
- Hybrid restaurants with dine-in + takeout
- Bars and lounges
- Resorts, hotels, and event spaces
- Food halls or shared-space kitchens
By leveraging area-based formats, operators ensure that each zone of the business prints exactly what it needs—nothing more, nothing less.