Guest Receipt and Remote Ticket Header and Footer Options

In the NX Restaurant Portal, you can configure Printing Formats to define the layout and content of both guest receipts and remote tickets.

Each receipt or ticket can include header and footer sections that provide additional information about the check, guest, or order.

The header typically prints at the top of a guest receipt or remote ticket. The footer typically prints at the bottom.

Header and footer content can be customized within the Header Items and Footer Items tabs to display the most relevant information for your operation.

Available Header and Footer Options

Below is a list of all available fields and elements that can be added to a guest receipt or remote ticket header or footer, along with descriptions of what each displays.

Area Name

Displays the name of the venue area where the order originated (e.g., Bar, Dining Room, Patio).

Balance Due

Prints the current balance due for the check.

Balance Due (Receipt Only)

Displays the remaining balance due but prints only on guest receipts, not on remote tickets.

Blank Space

Inserts an empty line to visually separate sections or add spacing between fields.

Check Created At Date

Displays the date the check was originally created.

Check Created At Date Time

Displays the full date and time when the check was created.

Check Created At Time

Displays only the time the check was created.

Check Number

Prints the check number assigned by the system.

Check Owner User Name

Displays the username of the employee who owns or is responsible for the check.

Check Total

Displays the total value of the check, including items, taxes, and fees.

Check Updated At Date

Displays the date the check was last updated.

Check Updated At Date Time

Displays both the date and time when the check was last updated.

Check Updated At Time

Displays only the time when the check was last updated.

Customer Address

Prints the customer’s address, typically used for delivery or to-go orders.

Customer Name

Displays the customer’s name, if captured in the order.

Customer Phone

Shows the customer’s phone number, useful for pickup or delivery orders.

Dash Line

Inserts a dashed separator line to visually divide sections of the receipt or ticket.

Guest Count

Shows the number of guests associated with the check.

Item Count

Displays the total number of items on the check.

Item Rang By User Name

Shows the username of the employee who entered (rung in) the item or check.

Item Type Count

Displays the number of items of a specific type, such as food or beverage.

Order Type Name

Displays the order type (e.g., Dine In, Takeout, Delivery).

POS Device Rang From Name

Displays the name of the POS device where the order was entered.

Revenue Center Name

Shows the name of the revenue center associated with the check.

Routing Destination Name

Displays the specific routing destination (e.g., Grill Printer, Bar Printer) for the item or ticket.

Routing Group Name

Displays the routing group name, which helps identify the prep area or group of destinations.

Seat Name

Displays the seat name or number associated with the order.

Seat Total

Shows the subtotal for the seat, if seat-level ordering is used.

Table Name

Displays the table number or name linked to the check.

Tip:

Use a combination of Check, Customer, and Order fields in your headers and footers to make tickets easier to identify in busy kitchen and service environments. 

For guest receipts, including details like Balance Due, Guest Count, and Table Name can help ensure clarity for both staff and guests.