🚨 Understanding Alert Events in NX POS

Choosing the right Event is the most critical part of setting up an alert. The Event tells the system exactly what activity to watch for.

Below is a breakdown of every available alert event, categorized by how they help manage your business. 🚀

These alerts are essential for spotting potential theft, training issues, or unauthorized operational changes.

Approval Request: Notifies you when a manager's approval is required for a specific action on the POS (e.g., high-value comp, void, or system override).
Cumulative Discount Dollars: Triggers when the total dollar amount of discounts applied reaches a specific threshold (e.g., notify me if discounts exceed $200 in a shift).
Cumulative Void Dollars: Triggers when the total dollar amount of voids reaches a specific threshold.
Discount Count: Triggers when the number of individual discounts applied hits a specific count (e.g., notify me after the 5th discount is used).
Discount Percent Of Sales: Triggers when the total value of discounts exceeds a specific percentage of Net Sales.
Void Count: Triggers when the number of voided items hits a specific count.
Void Percent Of Sales: Triggers when the total value of voids exceeds a specific percentage of Net Sales.

Keep track of your team's movements and labor costs in real-time.

Employee Break: specific notification when an employee starts or ends a break.
Employee Clock In: Triggers instantly when an employee clocks in for their shift.
Employee Clock Out: Triggers instantly when an employee clocks out.
Employee Enter Overtime: A critical alert that notifies you the moment an employee exceeds their standard hours (e.g., 40 hours/week or daily limits), helping you manage overtime costs.
Labor Dollars: Triggers when your total labor cost for the day hits a specific dollar amount.
Labor Percent: Triggers when your Labor Cost as a percentage of Net Sales hits a specific target (e.g., Labor hits 30%).
On Clock Employee Count: Alerts you based on the number of staff currently working (e.g., notify if fewer than 3 people are clocked in).

Stay updated on incoming revenue and order flow.

DSP Order: Triggers when an order is received from a Delivery Service Provider (e.g., DoorDash, UberEats).
Net Sales Dollars: A celebratory or informational alert that triggers when your sales hit a specific milestone (e.g., notify me when we hit $1,000 in sales).
Online Order: Triggers when a standard online order (via your direct online ordering platform) is received.
Card Batch: Notifications regarding the settlement of credit card batches (e.g., successful close or batch failure).

Specialized alerts for unique configurations and system health.

Ad Hoc: A custom alert type for specialized manual triggers.
Nx System Alert: General system notifications regarding hardware or software status (e.g., device offline or printer errors).
Report Request: Triggers when a specific report is requested or generated.
Venue Alert: A custom trigger linked to specific feature settings, such as a specific "50% Off" discount toggle.

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