Screen Order Commands in NX Restaurant are customizable buttons that appear at the bottom of the order screen. These buttons allow servers and cashiers to quickly perform specific actions on selected menu items or entire orders, improving speed and accuracy during service.
1. What Are Screen Order Commands?
Screen Order Commands are action buttons configured per venue and area to enable quick access to commonly used order functions like:
- Apply Discounts
- Add Fees
- Add Gratuity
- Add Seats
- Add Order to a Team
- Name Seats
- Preauthorize a Credit Card
- Close Order
- Send Receipt
- Split Order
- Tax Exempt
They enhance service speed and consistency by allowing actions directly from the order screen.
2. How to Use Screen Order Commands
Step 1: Select an Item (If Required)
- Some commands apply to specific items (e.g., Discount).
- Long press the item on the order screen to highlight it.
Step 2: Tap the Appropriate Command Button
- Tap the desired button from the command row at the bottom of the screen.
- The system will execute the function (e.g., open a prompt, apply an action, or display options).
Step 3: Follow Steps
- Depending on the command, confirm the selection or complete the process.
Tip: Order Commands are designed for quick access, so commonly used actions don’t require navigating deep menus.
3. Best Practices
- Employees still need permissions to perform some options.
- Tailor commands to each Area (e.g., Bartenders vs. Servers).
- Periodically review usage to adjust for workflow improvements.
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Learn how to setup Screen Order Commands for Areas in the NX Portal.
For help with usage or troubleshooting, contact your NX Support Partner.