This guide explains how to configure Order Commands in the NX Management Portal. Order Commands are customizable buttons that appear at the bottom of the active order screen or on the Pay screen and allow employees to quickly perform predefined actions.
1. What Are Order Commands?
Order Commands are action buttons configured per venue and area to enable quick access to commonly used order functions like:
- Apply Discounts
- Add Fees
- Add Gratuity
- Add Seats
- Add Order to a Team
- Name Seats
- Preauthorize a Credit Card
- Close Order
- Send Receipt
- Split Order
- Tax Exempt
They enhance service speed and consistency by allowing actions directly from the order screen.
2. Where to Configure Order Commands
To configure Order Commands, you'll need access to the NX Management Portal.
Step 1: Log In to the NX Portal
- Navigate to your portal URL.
- Enter your credentials.
Step 2: Open Command Button Settings
- Go to Configuration > Areas in the main menu.
Step 3: Select the Area
- Choose the Area you wish to adjust.
3. Configure Buttons
Step 1: Select Commands
- From the available commands list, dropdown and select the desired command button for Order Command 1 and Order Command 2. Only one option can be selected for each of these.
- Dropdown and select the desired command buttons for Pay Commands that display on the Pay screen.
Step 2: Save
- When changes have been made, hit Save to commit the changes. Updates will reflect in the POS immediately.
Tip:Â To remove an option select the 'x' listed to the right of the dropdown. Buttons on the screen will auto size to fill the area. If no commands are selected for Order Command 1 or Order Command 2, only the Pay button will display.
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Learn how to use Order Commands in the NX Restaurant App.
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For setup support or troubleshooting, contact your NX Support Partner.