Configuring Order Types in Areas
The Order Types tab within the Areas configuration in NX Restaurant allows administrators to control how orders are categorized, started, and restricted within specific service areas. Proper configuration here is essential for streamlining workflows and maintaining consistent reporting.
Overview
This section of the Areas settings is used to:
- Define the default order type when a new order is started.
- Enable or disable prompting employees to choose an order type at order start.
- Restrict which order types are allowed in the area.
Default Order Type
The Default Order Type sets the automatic order classification when a new order begins in this area (e.g., DT Lane 1, Dine In, Pick Up, Dine In, etc).
When selected, all new orders will begin with this default type unless changed by the employee. If Prompt for order type is also enabled, the system will ask the employee to confirm or change the order type at the start of each order.
🛈 Leave this field blank if you’d prefer to rely solely on employee selection during the prompt.
Prompt for Order Type
Enable this toggle to prompt employees to select an order type when they start a new order in this area.
When enabled, users will see a list of only the Allowed Order Types (configured below). If disabled, the system will use the Default Order Type automatically with no prompt. The employee can change the Order Type through the Order Chit or Order Utility Menu if they have permissions to do so.
This feature is useful in high-traffic or multi-use areas like drive-thrus or food halls, where different order types may apply to the same terminal.
Allowed Order Types
The Allowed Order Types section controls which order types are available to employees in this area.
The Available list shows all order types configured for the site. The Selected list defines which ones are enabled for this specific area.
Employees will only see these options when starting or changing an order in this area.
To manage the list:
Use the right arrow ( > ) to move selected types into the “Selected” list. Use the left arrow ( < ) to remove types from the area.
✅ Tip: Be intentional with your allowed order types. Limiting the list reduces employee error and ensures accurate reporting.
Example Use Case
In a Coffee Shop Drive Thru area:
- Default Order Type is set to DT Lane 1.
- Prompt for order type is enabled, allowing staff to switch to DT Lane 2 if needed.
- Only DT Lane 1 and DT Lane 2 are included in the Selected list to reduce confusion.
By properly configuring order types per area, you can ensure smooth operations and consistent data for reporting and analysis.
If you encounter any issues or have further questions, please contact your NX Support Partner for assistance.