Adding a Fee to an Order in NX Restaurant

In NX Restaurant, fees can be added to an order for purposes such as service charges, surcharges, or other venue-defined reasons. These fees may be configured as either flat dollar amounts or percentages, and they are charged to the guest as part of the total bill.

1. What is a Fee?

• A fee is an additional charge applied to an order.

• It can be set as a fixed dollar amount or a percentage of the subtotal.

• Fees are assigned to a sales category and can be tracked as either sales or non-sales revenue, depending on configuration.

2. Adding a Fee to an Order

Step 1: Open the Order

• Navigate to the active table or tab and open the order screen.

Step 2: Access the Options Menu

• Tap the Options button from the bottom command bar.

Step 3: Select the Fee Option

• Choose Fee from the list of available options.

Step 4: Choose a Fee and Confirm

• Select the appropriate fee from the list of configured options.

• Confirm to apply the fee to the order.

3. How Fees Affect the Order

• The fee will be added to the total transaction amount.

• It will be visible to the guest as part of the final bill.

• All fees are recorded and tracked through reporting using their assigned sales category.

For further assistance, contact your NX Support Partner.