🪛 NX for Support Partners

Credit Cards

• Troubleshooting Credit Card Processing Error: INVALID USAGE A73 57
• Troubleshooting Credit Card Processing Error: POS LU ERR A3 102

Data Migration

• Exporting Menu Items from Focus POS

Devices

• Submitting a Support Request to Esper
• NX Restaurant – Internet & Network Requirements
• Managing Devices - Creating Subgroups
• Taking an NX Device in and out of Kiosk Mode
• Performing an OTA Firmware Update (Wireless Upgrade) on NX6 Handhelds
• Setting or Changing Wi-Fi Settings

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Dealership Admin

• Tips for Creating Effective Support Tickets
• Creating, Managing, and Restoring a Snapshot
• NX Support Priorities