🪛 NX for Support Partners

Credit Cards

• Maintenance Guide: Updating Card Reader Firmware (VP3300 & VP3350)
• Dealer Guide: NX Pay Device Orders and Swap Requests
• Troubleshooting Credit Card Processing Error: INVALID USAGE A73 57
• Troubleshooting Credit Card Processing Error: POS LU ERR A3 102

Data Migration

• Exporting Menu Items from Focus POS

Devices

• Technical Guide: Reimaging the NX6 Handheld Terminal
• Hardware Guide: Logic Controls KB1700 Kitchen Keypad
• Technical Guide: Re-Imaging the NX15 Terminal
• Testing the Guest Experience: Adding a Secondary Display to Your Emulator
• Setting Up NX on an Android Emulator
• Submitting a Support Request to Esper

See all 18 articles

Dealership Admin

• Tips for Creating Effective Support Tickets
• Creating, Managing, and Restoring a Snapshot
• NX Support Priorities