Server Training Guide for NX Restaurant
This guide is designed to help Servers confidently use NX Restaurant throughout their shift—from clocking in to cashing out guests. Follow these best practices to stay efficient, accurate, and in control.
1. Clocking In & Out for Your Shift
If the venue is using NX Restaurant to track time and attendance you will be using the Time Clock to Clock In and Clock Out. This can be done from any station including handhelds and tablets, even if they are at an off site location.
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2. Managing Tables
The most common way Servers manage tables is from a Floor Plan. Additional views may also be accessible from the Utility Menu to use the Order List or Tab List. You can use the dropdown in the bottom right hand corner to navigate to different floor plan layouts.
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- Starting a New Order Using the Floor Plan
- Recalling an Existing Order from the Floor Plan
- Transferring Orders to Different Tables from the Floor Plan
- Ringing and Modifying Menu Items in POS
- Using Hold and Fire on Tables or Tabs
3. Printing & Closing Orders
Orders can be printed from the Floor Plan or while the order is active on the screen by pressing the Print button. Orders can be split up by applying multiple Tenders or by moving items to separate splits or seats by using the Split Order function.
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- Printing a Guest Receipt from POS
- Using the Pay Screen to Apply Tenders to Orders from POS
- Split an Order Using Split Order View
- Splitting to a New Order Using Split Order View
4. Shift Closing & Clock Out
At the end of your shift verify all orders are closed or transferred and all credit card tips have been entered. You can run the Shift Report from any device by navigating to the Utility Menu in the top right corner when logged in.
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Support
If you run into issues or need help, contact your NX Support Partner or ask your manager.
Stay sharp, serve with confidence, and make every shift a success with NX Restaurant!