Maximize Your Floor Space: The Table Performance Report 🍽️📊
Managing a successful dining room is all about maximizing your space and keeping tables turning smoothly. The Table Performance Report is designed to answer one crucial question: "Which tables in my venue are working hardest — and which ones aren't pulling their weight?"
This report aggregates historical seating statistics for every single table on your floor, letting you evaluate throughput, guest spend, and turn times side-by-side. It takes the guesswork out of your dining room analytics so you can design a more profitable floor plan. 📐✨
📊 What You'll See on the Report
The data is cleanly organized to give you a bird's-eye view of your dining room's productivity.
Table-by-Table Rows: Every table is listed individually, sorted alphabetically by its designated name.
Performance Summary: A final summary row sits at the bottom of the grid, providing an automatic average across all tables on your floor.
Six-Tier Metrics: Next to each table name, you will see columns tracking usage frequency, party sizes, check averages, and speed.
📝 Report Example
📖 Column Definitions: What the Numbers Mean
To help you digest your table metrics, here is a quick breakdown of what each performance column tracks:
Times Seated: How many times that specific table was opened and used during the selected timeframe.
Avg Guest Count: The average number of physical guests sitting at the table per seating.
$ PPA (Per-Person Average): The average amount of revenue generated per individual guest.
$ PCA (Per-Check Average): The average overall check size each time the table was sat.
Avg Turn: The average duration of a meal, calculated from the moment the first item is rung in to the moment the final check is closed (displayed as Hours:Minutes).
Total $: The cumulative, total revenue generated by this table across the entire selected period.
🛠️ Strategic Ways to Use This Data
Analyzing how your tables perform in the real world gives you a major advantage when structuring your shifts and floor layouts:
Floor Layout Decisions: Easily spot tables with low seated counts or low overall revenue relative to their size. If a four-top table in a corner has low engagement, it might be better reconfigured into two flexible two-top tables, repositioned, or removed completely. 🪑
Server Section Assignments: Compare table performance across different sections of the room. This ensures that your highest-revenue sections are assigned to your strongest, most experienced servers, and that the physical workload is distributed fairly across the team. 🏃♂️💨
Turn Time Optimization: Look for outliers! If a specific table shows a significantly longer Avg Turn time than its neighbors, it could indicate service bottlenecks, a slow kitchen routing path, or a seating location where guests tend to linger too long. ⏱️
Smart Capacity Planning: Combining your Times Seated and Avg Guest Count numbers gives you a crystal-clear picture of peak customer demand. Use this data to optimize your reservation slots and better manage walk-in waiting lists. 📆
Revenue Benchmarking & Coaching: Compare the PPA and PCA across different areas of the room (e.g., Bar Area booths vs. Patio tables). If certain sections drive much higher spend, use those insights for section-based upsell coaching with your staff. 🗣️💰
🎛️ Filters Available
To keep your analysis focused, you can customize your view using the built-in filters in the NX Portal:
Tables Filter: Limit your results to specific tables by name to run a quick comparison on a focused section of your dining room rather than viewing the entire venue at once.
Need Help? 💡
Why is my "Avg Turn" time showing as zero for some tables?
If a check is opened at a table but settled immediately (such as a quick bar drink or a takeout order mistakenly assigned to a dining table), there is no duration data to calculate. Ensure your staff are assigning fast-service orders to the proper Order Types rather than standard table layouts.
Can I group my tables by room or zone?
The Table Performance report lists items alphabetically by name. To easily group and audit tables by specific rooms, we recommend using a clear prefix for your table names in your floor plan settings (such as P1, P2 for Patio, and B1, B2 for Bar).