Navigating the NX Restaurant Portal: Enterprise vs. Venue

The NX Restaurant Portal is a powerful management interface designed to support both single-location operators and large hospitality groups. One of the key features that enables scalability and centralized control is the platform’s support for Enterprises and Venues.

What Is an Enterprise?

An Enterprise in NX Restaurant represents a parent-level organization—often a hospitality group, brand, or operator that oversees multiple restaurant locations. This level allows for centralized management across all associated venues.

Key Benefits of the Enterprise Level:

• Centralized Configuration: Create settings once and apply them to multiple venues.
• Scalable Management: Manage shared menus, labor policies, tenders, images, and more across all locations.
• Operational Consistency: Maintain consistent branding, workflows, and compliance across multiple stores.
• Faster Setup for New Locations: Easily roll out new venues using existing enterprise defaults.

Examples:

A group that operates multiple brands like “NX Bar & Grill” and “NX Café” A franchise owner managing several locations under the same brand

What Is a Venue?

A Venue refers to a single, physical restaurant location. Each venue may operate independently or inherit settings from its enterprise.

Venue-Level Flexibility:

• Local Overrides: Customize settings that are unique to the location (e.g., pricing, taxes, time ranges).
• Location-Specific Features: Apply different workflows or configurations depending on the local operation or market.
• Operational Independence: Even within a multi-unit brand, individual venues can adapt enterprise-level defaults as needed.

Switching Between Enterprise and Venue

In the upper-right corner of the NX Portal, you can use the dropdown selector to switch between enterprises and venues. This allows you to view or edit configuration and reporting at the appropriate level:

• Use Enterprise view to manage shared settings.
• Use Venue view to customize location-specific configurations.

Best Practices

• Make broad or brand-consistent changes at the enterprise level to reduce duplicate work.
• Use the venue level to handle unique operational needs, such as local holidays, special menu items, or region-specific fees.
• Always verify which level you are working in before making edits to avoid unintended configuration changes.

If you encounter any issues or have further questions, please contact your NX Support Partner for assistance.