Order Settings for Areas in the NX Restaurant Portal

The Order Settings tab in Configuration > Areas controls how ordering and payment behaviors function within a specific area. These settings define accountability, printing behavior, order commands, payment options, and more.

Order Options

Payment Accountability 

Determines which employee is held responsible for payments in reports. 

Options: 

• Closer of check
• Owner of check
• Owner of closing payment
• Owner of payment
• Ringer of item 

Sales Accountability 

Sets which employee is credited for the sale of items.

Options: 

• Closer of check
• Owner of check
• Owner of closing payment
• Owner of payment
• Ringer of item 

Send Remote Print Jobs On 

Controls when remote print jobs (e.g., to kitchen or bar printers) are triggered. 

Options: 

• On check save
• On Payment start
• On payment success
• On check close

Order Entry Commands

Order Command 1 & 2 

Select up to two command buttons (e.g., “Preauth”, “Name order”) that will appear in the POS for this area to assist employees with order management. 

Pay Commands 

Choose which payment-related commands are available on the POS (e.g., “Pay Full”, “Split Check”).

Order Entry Buttons

Toggle options on/off to display at the bottom left corner of the ordering screen.

Hold 

• Places all newly entered items on hold, delaying their processing. 

Send 

• Sends all newly entered items and transitions the user to the next screen or order. 

Stay 

• Sends items but keeps the user on the current check screen.

Gratuity Options

Automatic Gratuity 

Sets a percentage-based gratuity to apply automatically based on guest count. Example: 20% gratuity added for parties of 8 or more.

Guest Count

The guest count the automatic gratuity triggers at.

Tab Options

Pre Authorization Type

Defines how credit cards are authorized for tabs. 

Options: Preauth, None.

Preauth Amount 

Amount charged for preauthorization (e.g., $5.00). 

Close On 

Specifies the action that finalizes the tab (e.g., At close, At payment).

Credit Card Options

Tip % Reauthorization Threshold 

If a tip exceeds this percentage, the system attempts to reauthorize the card. Example: 20%.

Credit Card Surcharging

Fee 

Selects a surcharge fee (if applicable) to be added for specific payment types.

Manager Approval for Tips

$ Threshold / % Threshold 

Set the tip amount or percentage that requires manager approval before submission.

Signature Required Options

$ Threshold / % Threshold 

Determines the minimum amount or percentage at which a guest signature is required.

Offline Credit Settings

Offline Threshold 

The maximum amount allowed for a credit card transaction when offline. Example: $500.00.

Round Up for Charity

Default Fee 

Assigns a fee option for rounding up transactions to the nearest dollar for charitable donations.

Saving Changes

After making any updates, select Save in the lower right corner to apply the changes. Use Cancel to discard edits and return to the job list.

If you encounter any issues or have further questions, please contact your NX Support Partner for assistance.