Skip to main content

Never Miss a Payment: How to Update Your Card on File in NX Restaurant

Updated

Never Miss a Payment: How to Update Your Card on File in NX Restaurant 💳✨

Keeping your payment details up to date ensures your NX Restaurant software service stays active without interruption! Whether you are switching to a new corporate credit card, updating an expired expiration date, or adding a secondary backup card, you can manage your payment methods directly in the manager portal in just a few clicks.
 
This guide walks you through adding a new credit card, setting it as your default payment method, or removing old payment details.

Why Keep Your Card on File Updated? 🤔

Your account subscription covers your active POS devices, software modules, and system features. Updating your payment information ahead of time helps you:
  • 🚫 Avoid Service Interruptions: Prevent account holds or failed payments on your next billing date.
  • ⚡ Speed Up Renewal Billing: Automatically charge recurring subscription fees to your preferred card.
  • 📄 Track Invoices Easily: Keep accurate records under your Invoice History tab.

 

Step-by-Step: Adding a New Credit Card ⚙️

Adding a new payment method to your NX Restaurant account takes less than two minutes!
  1. Navigate to Subscriptions 📍
    In the left navigation menu, expand Subscription & Billing and select Subscriptions.
  2. Open the Add Payment Method Menu ➕
    Scroll down to the Payment Methods section and click the Add Payment Method button.


     

  3. Enter Your Card Details 📝
    In the pop-up modal, select the Card tab and enter your payment information:
    • Card Number: Your 16-digit debit or credit card number.
    • Expiration Date: The expiration month and year (MM / YY).
    • Security Code (CVC): The 3- or 4-digit security code on the back/front of your card.
    • Country & ZIP Code: The billing country and postal code registered to the card.
  4. Submit & Save 💾
    Click the dark Submit button at the bottom of the pop-up window. Your new card will now appear under your list of Payment Methods!

Managing Your Saved Payment Methods 🛠️

Once you have added multiple payment options, you can easily change your default card or delete old cards:
  • Set as Default Card: Next to the card you wish to use for primary billing, click the Star icon. Once selected, a green Default badge will appear next to the card name.
  • Remove an Old Card: To delete an expired or unused card, click the Trash Can icon next to that card listing.

Need Help? Troubleshooting Billing Questions 🔍

  • 🔴 Card Declined During Submission?
    • Double-check that your ZIP Code, CVC, and Expiration Date match your bank card's billing address exactly.
    • Ensure your card permits recurring business software charges.
  • ❓ Unsure Which Card Was Charged?
    • Scroll down to the Invoice History section at the bottom of the Subscriptions page to review past receipts, payment dates, and invoice balances.
  • 💬 Still Need Assistance?
    • Contact our friendly NX Restaurant Billing Support team with your venue name and invoice number for immediate help!
Powered by Zendesk