Sharing the Wealth: The Tip Pool Report πΈπ€
Managing a fair and transparent tip sharing system keeps your front-of-house and back-of-house teams happy and motivated. The Tip Pool Report is designed to answer one crucial question: "Who distributed tips, who received them, and how much did each person get?"
This report provides a full, transaction-level record of every single tip distribution processed through your venue's tip pooling rules. It gives managers and employees a completely transparent, auditable account of exactly how tips flowed from the staff members who earned them to the support team members who received a share.
π What You'll See on the Report
Every row in this report represents a single tip distribution transaction linked to a specific order and business date. While the table layout shifts slightly depending on how you group your data, every view displays the same core information: who shared the tip, who received it, what job role they were working, and the exact dollar amount.
π Report Example: Distributing Employee View (Sarah M.)
When looking at a specific distributing employee, the table header prominently displays their name and the total amount they distributed over the period, making it easy to cross-reference with their personal time card.
| Business Date | Order # | Receiving Employee | Receiving Job | Tip $ |
|---|---|---|---|---|
| 6/2 | 13001 | Brandon W. | Busser | $3.50 |
| 6/2 | 13008 | Brandon W. | Busser | $2.75 |
| 6/2 | 13014 | Carlos R. | Barback | $4.00 |
| Totals | $10.25 |
[Insert Screenshot Here: NX Portal Tip Pool Report showing an expanded Distributing Employee view with chronological tip shares]
π Grouping Options: Tailoring Your View
By changing the Group By dropdown menu in the NX Portal, you can organize the story this report tells to match your exact needs:
| Group By Setting | One Table Generated Per... | What the Columns Show | Best Used For... |
|---|---|---|---|
| Distributing Employee (Default) | Each employee who shared their tips out. | All transactions they distributed, showing who received each share. | End-of-shift server audits. |
| Receiving Employee | Each employee who received pooled tips. | All transactions they received, showing who distributed each share. | Support staff transparency. |
| Job | Each distributing job title (e.g., Server). | Every distribution from that job role, showing both parties on each row. | Evaluating role-to-role tip flows. |
| Rule Name | Each custom tip pool rule built into your system. | Every distribution triggered by that specific automated rule. | Auditing system calculation formulas. |
| None | One single, master table. | Every single tip distribution in the period listed chronologically. | Full-period back-office audits. |
π Column Definitions: What the Numbers Mean
Here is a quick breakdown of the terms used in your tip pooling logs:
Business Date: The specific business day the originating customer order was placed.
Order #: The unique check or transaction number the tip came from.
Dist. Employee: The employee who originally earned the guest's tip and shared a portion out.
Receiving Employee: The support staff member who received a distributed share of the pool.
Receiving Job: The exact job role the receiving employee was clocked into when the tip was given.
Tip $: The precise dollar amount of this individual distribution.
π οΈ Strategic Ways to Use This Data
End-of-Shift Tip Reconciliation: Your servers and bartenders can use the Distributing Employee view to verify that the exact amounts they shared out match what was deducted from their checkouts. π§Ύ
Support Staff Transparency: Backbacks, bussers, and food runners can access the Receiving Employee view to confirm they received the correct tip percentages from each server on the floor. π€
Automated Rule Auditing: Grouping by Rule Name lets managers verify that your complex tip pool rules are firing perfectly behind the scenes, ensuring percentages and formulas match your restaurant policy. βοΈ
Fast Dispute Resolution: If an employee questions their tip pool payout, the order-level detail (Business Date + Order #) gives you exactly what you need to track the transaction straight back to the original guest check. π
Seamless Payroll Integration: The totals at the bottom of each employee section are the exact numbers used to reconcile your time card tip fields, feeding directly into your payroll tip reporting. π°
Need Help? π‘
Why is an employee's tip distribution showing under the wrong job title?
The report tracks the exact role the employee was actively clocked into at the time of the transaction. If a team member forgot to switch roles during a double-shift (e.g., switching from Host to Server), you will need to adjust their time card punch in the back office to fix the report layout.
The report is blank, but I know my servers made tips today.
Tip pools calculate based on your automated system rules. If your rules are set to calculate only when a shift is fully closed, the data will not populate on this report until the end-of-day sequence has been completed.