Teamwork at the Till: Assigning Employees to a Cash Tray 👥💵

Service is a team effort, and often more than one person needs to take cash payments from the same drawer. Whether a new server is starting their shift or a bartender is jumping in to help at a busy register, NX Restaurant makes it easy to add authorized staff to an open Cash Tray on the fly.

Why Assign Multiple Employees? 🤔

When an employee is assigned to a tray, they are granted permission to perform cash transactions on that specific drawer. By adding names to a tray, you ensure:

Accountability: You know exactly who was authorized to handle the cash in that drawer.
Seamless Service: Teammates can ring up sales without needing a manager to constantly "override" or open new drawers.
Shared Responsibility: Perfect for bar environments or counter service where a single till is shared by a pod of employees.

How to Add Employees to an Active Tray 📝

You can update the authorized list for any tray that is currently marked as OPEN.

Open the Cash Trays Menu: Navigate to Cash Trays from your sidebar or Manager Menu.
Locate the Active Tray: Find the open tray you wish to update in the list.
Tap "Add Employees": Click the green Add Employees button located in the actions column for that tray.
Select Your Teammates: An "Add Employees to Tray" window will pop up. Tap the dropdown menu to see a list of available staff.
Confirm Selection: Tap the names of the employees you wish to add. Once your selection is made, tap the button to finalize.

Important Rules for Assignments 🔐

Clock-In Required: An employee must be clocked in to appear in the selection list and be assigned to a tray.
One Tray at a Time: Depending on your venue's configuration, an employee may be restricted to only being assigned to one tray at a time.
Permission Based: Only staff with the Cash Tray: Modify or Cash Tray: Add Self to Tray permissions can add or remove people from an active tray.

Need Help? 💡

I don't see my teammate's name in the list.

Double-check that they have successfully clocked in for their shift! If they are clocked in and still missing, ensure their Job Code has the correct permissions to handle cash.

Can I remove someone from a tray?

Yes! If an employee finishes their shift early, a manager can open the tray details in the NX Portal or on the POS and remove them from the "Assigned Employees" list.

Still having trouble managing your team's access?

Reach out to your Floor Manager or contact NX Restaurant Support for more tips on staff permissions! 🆘✨