Understanding the Difference: Enterprise vs. Venue in NX Restaurant

Welcome to NX Restaurant! If you are managing a restaurant group or even a single location with big plans for the future, understanding the relationship between Enterprise and Venue settings is the key to mastering your back-office workflow.

Think of this structure as a "Parent-Child" relationship. The Enterprise is the headquarters where the big-picture rules are made, and the Venue is the individual storefront where the daily action happens.

What is "Enterprise"?

The Enterprise level is your command center. It is used to manage settings that should be consistent across all of your locations.

If you own three pizza shops, you likely want the "Pepperoni Pizza" to cost the same and have the same kitchen routing at all three spots. By managing this at the Enterprise level, you only have to make the change once, and it "pushes" down to every store automatically.

Common Enterprise Tasks:

• Creating a master Menu or Item list.

• Setting up universal Discount codes.

• Defining Job roles (e.g., "Server" or "Bartender") that exist at every location.

• Managing corporate-level Tax rates.

What is a "Venue"?

A Venue is a specific physical location. While the Venue inherits most of its DNA from the Enterprise, there are always things that make a specific shop unique.

Settings changed at the Venue level only affect that specific location. This is helpful for local variations, such as different floor plans or localized pricing.

Common Venue Tasks:

• Designing your Floor Map (since every building layout is different).

• Assigning specific Employees to that location.

• Setting up local Printers and Hardware.

• Adjusting "Local Overrides" (e.g., if the downtown location charges $1 more for a beer than the suburban location).

The "Lock" Concept: Inheritance and Overrides

NX Restaurant uses a system of Inheritance. By default, everything at the Venue level is "locked" to the Enterprise settings.

1. Inheritance: If you change the name of a dish in Enterprise, it automatically changes at every Venue.

2. Overrides: If you need a specific Venue to be different, you can "break the link" (override) the setting at that location. Once you override a setting at the Venue level, changes made at the Enterprise level will no longer update that specific field for that Venue.

Best Practices for New Users

• Start at the Top: Whenever possible, make your configurations in Enterprise. It is much easier to manage one master list than to go into five different Venues to change the price of a burger.

• Be Careful with Overrides: Only override at the Venue level when absolutely necessary. If you override too many things, your locations will become "de-synced," making future menu updates more manual and time-consuming.

• Check Your Context: Before you hit "Save," always look at the top of your screen to see which "Context" you are in. Are you editing the whole Enterprise, or just the "Main Street" location?

Summary Table

Need a hand navigating between the two? You can switch your view using the dropdown menu in the top right corner of your Portal. If you have any questions about whether a change should be "Global" or "Local," reach out to your NX Support Partner.

Learn More

• Enterprise vs. Venues in NX Restaurant

• Changing Configuration in Enterprise Settings vs Venue Settings

• Editing Menu Item Prices at the Enterprise and Venue Level