NX Pay is a merchant processing solution designed specifically for the hospitality industry, aiming to provide a transparent, dealer-first alternative to traditional third-party processors. By integrating directly with the NX Restaurant platform, it creates a unified ecosystem that eliminates predatory fees and provides stable, optimized rates for restaurants, bars, and cafes.
Key Advantages of NX Pay
NX Pay is built to solve the most common frustrations hospitality operators face with their payment providers—namely hidden fees, lack of support, and rising costs.
One Seamless Ecosystem: By bringing POS and payments under the NX umbrella, merchants benefit from faster onboarding and a single point of contact for support. This "all-in-one" approach removes the friction caused by juggling multiple vendors.
Rate Transparency & Stability: Powered by Sync Payments, NX Pay offers "best-buy" pricing tailored to a business's specific restaurant type, volume, and average ticket size. Most importantly, it features an "Install Base Protection" policy: no repricing, no junk fees, and no rate increases.
Dealer-First Model: Unlike traditional models where third-party processors control merchants, NX Pay allows dealers to own the payment relationship. Find a better option we can't match? NX is STILL processor agnostic.
Zero Hidden Costs: To protect the merchant’s bottom line, NX Pay eliminates common "predatory" expenses such as gateway fees and early termination/cancellation fees.
Merchant Incentives & Features
| Feature | Merchant Benefit |
|---|---|
| Hardware Credits | Discounted or included payment devices when using NX Pay. |
| Optimized Rates | Pricing structures based on specific hospitality needs (e.g., Quick Service vs. Full Service). |
| In-House Expertise | Access to detailed statement analysis and transparent rate proposals. |
| Protection | Guardrails against cross-selling, residual loss, and predatory repricing. |
Powered by Sync Payments
The backend of NX Pay is powered by Sync Payments, a leader known for its customer-service-driven approach. Sync focuses on providing high-fidelity, secure processing with reliable funding and localized support, ensuring that restaurants never miss a transaction during peak hours.