💳 Enabling Payments for Online Orders in NX

This article explains how to correctly configure tenders so payments can be accepted for Online Orders in NX. Proper configuration is required at both the Tender level and the Area level for the Pay button to appear during online order processing.

🧠 How Online Order Payments Work in NX

For an online order to be payable:

1. At least one tender must be:
   • Enabled for Online Orders, and
2. That tender must be:
   • Selected and assigned to the Online Ordering Area

If either step is missing, the Pay button will not appear when attempting to complete an online order.

🔧 Step 1: Enable a Tender for Online Orders

Tenders must explicitly allow usage for online transactions.

📍 Where to Configure

NX Portal → Configuration → Tenders → Select a Tender (e.g., Credit)

✅ Required Setting

Enable the following option:

• Available for Online Order

This allows the tender to be used for payment of online orders.

💡 Multiple tenders can be enabled for online orders if desired.

🗺️ Step 2: Assign Tenders to the Online Ordering Area

Even if a tender allows online orders, it will not be available unless it is assigned to the Area.

📍 Where to Configure

NX Portal → Configuration → Areas → Online Ordering → Tenders

🎯 What to Do

• Move at least one valid tender (such as Credit) from Available to Selected
• Save the Area configuration

This controls which tenders are visible and usable during online order payment.

⚠️ Common Issue: Missing Pay Button

If the Pay button does not appear for online orders, check the following:

❌ Pay Button Will NOT Appear If:

• No tenders are selected under Area → Online Ordering → Tenders
• OR selected tenders are not enabled for Available for Online Order

✅ Pay Button WILL Appear When:

• At least one tender is:
  • Enabled for Online Orders and
  • Assigned to the Online Ordering Area

🧪 Recommended Validation Checklist

Before testing online orders, confirm:

• ✔️ Tender has Available for Online Order enabled
• ✔️ Tender is listed under Selected tenders for the Online Ordering Area
• ✔️ Changes are saved
• ✔️ Online ordering flow is refreshed or reloaded

📌 Best Practices & Tips

• 💳 Credit is the most common tender used for online orders
• 🧾 You can limit online order payments to specific tenders only
• 🛠️ Area-level tender controls allow different payment options per ordering flow
• 🔄 Changes take effect immediately after saving

🧾 Summary

To enable payments for online orders in NX:

• ✅ Enable Available for Online Order on at least one tender
• ✅ Assign that tender to the Online Ordering Area
• ❌ If either step is missing, the Pay button will not be available

Following both steps ensures a smooth and reliable online payment experience for your guests 💙