π³ Enabling Payments for Online Orders in NX
This article explains how to correctly configure tenders so payments can be accepted for Online Orders in NX. Proper configuration is required at both the Tender level and the Area level for the Pay button to appear during online order processing.
π§ How Online Order Payments Work in NX
For an online order to be payable:
- At least one tender must be:
- Enabled for Online Orders, and
- That tender must be:
- Selected and assigned to the Online Ordering Area
If either step is missing, the Pay button will not appear when attempting to complete an online order.
π§ Step 1: Enable a Tender for Online Orders
Tenders must explicitly allow usage for online transactions.
π Where to Configure
NX Portal β Configuration β Tenders β Select a Tender (e.g., Credit)
β Required Setting
Enable the following option:
- Available for Online Order
This allows the tender to be used for payment of online orders.
π‘ Multiple tenders can be enabled for online orders if desired.
πΊοΈ Step 2: Assign Tenders to the Online Ordering Area
Even if a tender allows online orders, it will not be available unless it is assigned to the Area.
π Where to Configure
NX Portal β Configuration β Areas β Online Ordering β Tenders
π― What to Do
- Move at least one valid tender (such as Credit) from Available to Selected
- Save the Area configuration
This controls which tenders are visible and usable during online order payment.
β οΈ Common Issue: Missing Pay Button
If the Pay button does not appear for online orders, check the following:
β Pay Button Will NOT Appear If:
- No tenders are selected under Area β Online Ordering β Tenders
- OR selected tenders are not enabled for Available for Online Order
β Pay Button WILL Appear When:
- At least one tender is:
- Enabled for Online Orders and
- Assigned to the Online Ordering Area
π§ͺ Recommended Validation Checklist
Before testing online orders, confirm:
- βοΈ Tender has Available for Online Order enabled
- βοΈ Tender is listed under Selected tenders for the Online Ordering Area
- βοΈ Changes are saved
- βοΈ Online ordering flow is refreshed or reloaded
π Best Practices & Tips
- π³ Credit is the most common tender used for online orders
- π§Ύ You can limit online order payments to specific tenders only
- π οΈ Area-level tender controls allow different payment options per ordering flow
- π Changes take effect immediately after saving
π§Ύ Summary
To enable payments for online orders in NX:
- β Enable Available for Online Order on at least one tender
- β Assign that tender to the Online Ordering Area
- β If either step is missing, the Pay button will not be available
Following both steps ensures a smooth and reliable online payment experience for your guests π