NX Restaurant – Internet & Network Requirements

To ensure a reliable and secure experience with your Cloud POS system, it’s important to set up your internet and network infrastructure with best practices in mind. Use the checklist below to verify that your environment meets the requirements.

🌐 Internet Connection

Minimum: 25 Mbps Download / 10 Mbps Upload
Recommended: 50+ Mbps Download / 20+ Mbps Upload
Latency: < 50ms
Packet Loss: < 1%

🖧 Network Hardware

Business-class router or firewall with QoS & dual-WAN support
Gigabit managed switch
Separate SSIDs for POS and Guest Wi-Fi

🔄 Redundancy

Backup internet (4G/5G LTE or secondary ISP)
UPS (battery backup) for router, switches, and POS devices
Surge protection for all hardware

💻 POS & Printers

POS workstations connected via wired Ethernet (Cat6 or higher)
Remote printers on wired Ethernet (preferred)
Strong Wi-Fi signal if wireless is used (-65 dBm or better)

⚙️ Network Setup

POS VLAN separate from guest Wi-Fi
Firewall rules restricting POS traffic to necessary destinations
Static IPs or DHCP reservations for reliable device addressing

🔒 Security

Strong, unique passwords for all devices
Regular firmware updates for routers, switches, and access points
Encrypted Wi-Fi (WPA2 or WPA3)
Guest Wi-Fi completely isolated from the POS network

Following this checklist will help ensure your Cloud POS operates smoothly, stays secure, and avoids interruptions during service.