Streamline Your Line: Kitchen Display Header (Simple vs. Detailed) 🍳👨🍳
The kitchen display screen (KDS) is the heart of your restaurant's back-of-house operations! In NX Restaurant POS, the header bar running across the top of your kitchen display can be configured in two distinct styles: Detailed or Simple.
While both styles show the exact same live order tickets underneath, changing the header lets you choose how much extra information and clutter sits at the top of your kitchen screens. 🚀
What is the Kitchen Display Header? 🤔
The Kitchen Display Header sits at the top of your KDS terminal to provide station navigation, quick actions, and performance tracking. Depending on your kitchen's speed and screen size, you can choose between a feature-packed overview or a minimalist display!
Detailed
Simple
1. Detailed Header (Default) 📊
The Detailed layout is the default view for all NX kitchen stations. It provides your kitchen staff with a comprehensive, at-a-glance dashboard to keep service moving efficiently.
What It Displays ✨
- 🏷️ Branding & Station Name: Shows your restaurant branding and station identity (e.g., Grill Station).
- 📈 Live Performance Stats: Real-time counts for active tickets, late/approaching orders, average prep times, and tickets bumped per hour.
- 🍔 Order-Type Filters: Quickly filter incoming tickets by order type (e.g., Dine-In, Takeout, Delivery).
- 🔄 View Switcher: Seamlessly switch views between Tickets, Items, and Recall.
- ⏰ Digital Clock: Keeps your culinary team on time.
- 📡 Connection Indicator: Shows live cloud and network connection status.
Best Used When: Your kitchen team relies on live metrics (like prep-time averages and late-order warnings) to manage the pass and direct workflow during peak hours!
2. Simple Header 🧹
The Simple layout is a stripped-down, ultra-clean alternative designed for kitchens that prefer maximum ticket focus with zero distractions.
What It Displays ✨
- 🏷️ Station Name (Left side): Displays which kitchen station is active.
- ↩️ Recall Button (Right side): Tap Recall to view recently bumped tickets if an order was cleared by mistake. (While viewing recalled tickets, this button changes to Current—tap it again to hop straight back to your active tickets!)
- 📋 All-Day Button (Right side): Tap All-Day to see a running item tally of everything ordered today. Tap it again to toggle back to live tickets.
- 📡 Connection Indicator (Right side): Keeps track of network connectivity.
Best Used When: Screen real estate is limited (e.g., smaller displays or prep stations) or your kitchen team simply wants to focus on fulfilling tickets with minimal text on screen!
Which Header Style Should You Choose? ⚖️
| Feature / Need | Detailed Header 📊 | Simple Header 🧹 |
| Live Prep Stats & Bump Rates | ✅ Included | ❌ Hidden |
| Order-Type Filtering (Dine-In/Takeout) | ✅ Included | ❌ Hidden |
| On-Screen Clock | ✅ Included | ❌ Hidden |
| Ticket Recall & All-Day Summary | ✅ Included | ✅ Included |
| Ideal For... | High-volume kitchens managing throughput | Compact stations or distraction-free ticket focus |
How to Switch Header Styles ⚙️
Because KDS header preferences are managed at the hardware profile level, header styles are configured per kitchen station rather than toggled directly inside the app interface.
- Identify Your Station:Gather station details.
Note the specific name of the kitchen display station you would like to update (e.g., Expeditor Display or Fry Station). - Select Your Layout Style:Choose your preferred layout.
Decide whether that station should run the Detailed or Simple header format. - Request the Update:Contact NX Support.
Reach out directly to your NX Restaurant Support team with your venue name, station identifier, and requested layout style. Our team will push the update straight to your display! 📲
Need Help? Troubleshooting Common Issues 🔍
- 🔴 Network Connection Icon Displaying Red?
- Check that your kitchen terminal is connected to your restaurant's local Wi-Fi or Ethernet network.
- If the icon remains offline, restart the KDS application or reboot the terminal hardware.
- 📋 Accidentally Bumped a Ticket?
- On the Detailed Header, switch to the Recall view tab.
- On the Simple Header, tap the Recall button in the top-right corner to view past tickets, select the bumped ticket, and restore it to your live queue!
- 💬 Still Have Questions?
- Contact our friendly NX Restaurant Support team anytime for quick assistance with your kitchen setup! 🌟