Viewing and Searching Orders in the NX Restaurant Portal
The Order Viewer is a useful tool in the NX Restaurant Portal that allows authorized users to search and view orders created on the current day or previous days. This feature is especially helpful for support teams, managers, or enterprise users who need visibility into order activity across their venues.
⚠️ Note: Access to the Order Viewer is permission-based and may not be available to all users. If you do not see the Order Viewer option in your portal, contact your NX Support Partner or system administrator for assistance.
Accessing the Order Viewer
- Log in to the NX Restaurant Portal.
- In the left-hand navigation menu, expand the Orders section.
- Click Order Viewer.
Using the Order Viewer
1. Search by Table or Order Number
You can use the Quick Filter field to search by:
- Table Name or Number
- Order Number
Partial matches will return all relevant results. For example, searching “101” will display all orders associated with tables containing “101” in the name.
2. Select a Date
Use the Date Picker to choose which day’s orders you want to review.
Orders from the selected day will be displayed in the table below. The columns include:
- Table: Name/number and identifier Order #
- Created: Date and time the order was started
- Total $: Total amount of the order
- Remaining $: Current remaining balance of the order
- Employee: The staff member who created the order
3. View Results
- The table dynamically updates based on your search and date selection. You can view order totals, status, and who created the order.
- Click Reload to refresh the results.
If you encounter any issues or have further questions, please contact your NX Support Partner for assistance.